Privacy Policy

Last updated: January 2026

Soul Coast Creative (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, inquire about our services, or purchase our digital products.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

Name

Email address

Message details

Client inquiry or booking information

Payment and transaction details (processed securely by third-party providers)

This information is collected when you:

Submit a contact form

Inquire about or book services

Purchase a digital product or website template

Communicate with us via email

2. Payments & Digital Products

Payments for digital products and website templates are processed through ThriveCart. We do not store or have direct access to your full payment information. ThriveCart handles all payment data securely and in accordance with their own privacy policies.

3. How We Use Your Information

We use your information to:

Respond to inquiries and communicate with you

Provide services and deliver digital products

Process payments and manage transactions

Improve our website and offerings

Comply with legal and accounting requirements

We will never sell, rent, or trade your personal information.

4. Analytics & Cookies

We use Google Analytics to understand how visitors interact with our website. This helps us improve performance, content, and user experience.

Google Analytics may collect:

IP address (anonymized where possible)

Device type

Pages visited

Time spent on site

You can disable cookies through your browser settings if you prefer not to share this information.

5. Third-Party Services

Our website and business operations rely on trusted third-party services, including:

Showit (website platform)

ThriveCart (payments and digital delivery)

Google Analytics (website analytics)

These providers may collect data as necessary to perform their services and are governed by their own privacy policies.

6. International Visitors

Soul Coast Creative operates from Vancouver, British Columbia, Canada, but we serve clients worldwide, including Canada, the United States, and international visitors.

By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy, regardless of your location.

7. Data Security

We take reasonable steps to protect your personal information but cannot guarantee absolute security. All information is transmitted and stored using industry-standard practices.

8. Your Rights

Depending on your location, you may have the right to:

Request access to your personal information

Request corrections or updates

Request deletion of your information (subject to legal requirements)

To make a request, contact us at hello@soulcoastcreative.com
.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Soul Coast Creative
Vancouver, BC, Canada
📧 hello@soulcoastcreative.com